The Office of Student Services in the College of Humanities and Sciences provides student academic services and administrative coordination and support for the effective and efficient implementation of undergraduate programs and courses offered through the College. Essential to the mission of the office are the timely and correct review of graduation applications, the timely and correct processing of change of major requests and the processing of petitions for students who request waivers of university regulations.

The Office of Student Services coordinates the change of major process for students at the sophomore level and above who intend to change their major to a program of study within the College. The office also coordinates the graduation application review process for the College and assists students, faculty, advisors and schools and departments to resolve problems that prevent timely graduation. Some specific tasks completed by the OSS are as follows:

  • Review graduation applications received from the schools and departments for fulfillment of all requirements and communicate the status of graduation to students.
  • Notify students and schools and departments of problems that prevent students from achieving graduation eligibility and how to resolve graduation problems.
  • Receive completed packets for appeals to the Academic Regulations Appeals Committee and provide communication of the final decisions made by the committee. For information on ARAC appeals (and the initial contact for completing an appeal packet), please email HSARAC@vcu.edu and one of the ARAC coordinators will be able to assist you.
  • Process completed change of major/concentration/minor forms for students considering changing their majors to a program of study offered in the College and contact students if there are any problems with their request. Students wishing to change their major must have the change of major/concentration/minor form signed by an advisor in the new major prior to submitting the request to the OSS. The form for this request may be found on the “forms” web page for Records and Registration (http://www.enrollment.vcu.edu/rar/forms/).
  • Interpret and update the online degree audits that show graduation requirements and answer general curricular questions for undergraduates in the College.
  • Recommend and evaluate course substitution and waiver requests (see your advisor for more information).
  • Process requests to take courses at another institution. The form for this request may be found on the “forms” web page for Records and Registration (http://www.enrollment.vcu.edu/rar/forms/).
  • Process requests for grade exclusions. The form for this request may be found on the “forms” web page for Records and Registration (http://www.enrollment.vcu.edu/rar/forms/).
  • Provide customer service to students, parents, faculty, academic advisors and other VCU staff who have questions about College and university academic procedures and curriculum requirements.
  • Process  requests for medical withdrawals. The form for this request may be found on the “forms” web page for Records and Registration (http://www.enrollment.vcu.edu/rar/forms/).

*NOTE that the Office of Student Services in the College of Humanities and Sciences is NOT able to assist with Student Accounting, Financial Aid, and some other Records and Registration services. Assistance with these items can be received by visiting the “one-stop shop” on the first floor of Harris Hall, provided by Enrollment Services. For more information, please visit enrollment student services/.

Contact us

Office of Student Services
827 West Franklin Street, First Floor
(804) 827-8211
Fax: (804) 827-4513

Office of Student Services Staff
Bendele, Rigby Student Services Specialist
Founders Hall, Rm. 102
(804) 827-0500
rlbendele@vcu.edu
Billings, Hannah Administrative Assistant
Founders Hall, Rm. 102
(804) 827-8211
hbillings@vcu.edu
Campbell, Alaina Director of Advising, Sciences
Life Sciences Building Rm 216E
(804) 828-3566
ahcampbell@vcu.edu
Cole, Philathea Project Coordinator
Founders Hall, Room 110B
804.827.6241
pmcole@vcu.edu
Huffman, Brianne Administrative Assistant
Founders Hall, Rm 102
(804) 827-8211
huffmanb@vcu.edu
James Mays Associate Dean for Undergraduate Academic Affairs
Founders Hall, 827 W. Franklin St., Room 110
(804) 827-8211
jemays@vcu.edu
Moreau, Andrea Student Services Specialist
Founders Hall, Rm. 102
(804) 827-8214
moreauaj@vcu.edu
Rasnic, Juliana Director of Advising, Humanities and Social Sciences
Founders Hall, 827 W. Franklin St., Room 103
(804) 827-8217
jerasnic@vcu.edu